Who we are
The Data Controller (Administrator) of your personal data is Szymon Płotkowski, operating the store at the domains 3dcoq.com and 3dcoq.pl.
Registered business address:
Szymon Płotkowski
Luszkówko 5
86-120 Pruszcz, Poland
NIP (Tax ID): 5591989458
VAT EU: PL5591989458
Our website address is: https://3dcoq.com / https://3dcoq.pl.
Why we collect your data
We process your personal data in accordance with the General Data Protection Regulation (GDPR). The main purposes are:
- Order fulfillment: To process your purchases, handle payments, and ship products (Legal basis: Article 6(1)(b) GDPR – performance of a contract).
- Legal obligations: Issuing invoices and accounting (Legal basis: Article 6(1)(c) GDPR).
- Communication: Responding to your inquiries via contact forms or email (Legal basis: Article 6(1)(f) GDPR – legitimate interest).
- Marketing & Analytics: To improve our store and show relevant ads (Legal basis: Article 6(1)(a) GDPR – consent).
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
We use cookies on our website. For detailed information about the types of cookies we use, their purpose, and how to manage your preferences, please see our Cookie Policy.
Analytics and Marketing Tools
We use third-party tools such as Google Analytics and Meta Pixel to analyze traffic and improve our marketing. These services may process your personal data in accordance with their own privacy policies. For details on cookies used by these tools, see our Cookie Policy.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
We do not sell your data. However, to operate our store, we share necessary data with trusted third parties:
- Payment Processors: We use Stripe and PayPal to process payments securely. We share transaction data with them only to the extent necessary for the purposes of processing your payments, refunding such payments, and dealing with complaints and queries relating to such payments and refunds.
- Delivery Services: We share your delivery details with courier companies (e.g., InPost, DPD, DHL) strictly to deliver your orders.
- Hosting & Technical Support: Trusted partners who host our server or provide technical maintenance.
- Accounting Service: Entities responsible for our tax and accounting obligations.
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically.
For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Order Data: Data related to purchases is kept for a period of 5 years from the end of the calendar year in which the tax deadline expired, as required by Polish tax law.
What rights you have over your data
Under GDPR, you have the following rights regarding your personal data:
- The right to access your data.
- The right to rectification (correction).
- The right to erasure (“right to be forgotten”).
- The right to restrict processing.
- The right to data portability.
- The right to object to processing.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.